Contact & Phone

Whitecaps Products

Contact our customer and order service:

Telephone support and product advice
(weekdays from 9:00 to 17:00

+49 (0) 40-67529885

(Please note that due to the current increased call volume, we can only accept calls through our secretary's office and cannotdeal with your concerns immediately. Our office will immediately forward your callback request to a service representative. He will call you back as soon as possible)

During service hours we will take your request and a specialized member of our service team will call you back. Outside of service hours, we will take your request by phone and deal with it directly on the following working day. If you cannot reach us directly by phone, please send us an email. We will call you back.


If you have questions about returns, you can find all the answers here

Information about returns and processing

We are looking forward to your e-mail or your call :-) You can also use our chat function at the bottom right of the window.

We love to back you up!

Your team from Whitecaps Products

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