Contact & Phone

Whitecaps Products GmbH

Contact for customer service:

Telephone support - weekdays from 9:00 to 17:00 

+49 (0) 40-67529885

(Please note that due to the current increase in call volume, we can only accept calls from our secretary's office and are unable to deal with your concerns immediately. Our secretariat will immediately forward your callback request to the responsible service employee. He will then call you back as soon as possible).​

Outside the service hours, we take your request by phone and take care of your request on the following working day. If you do not reach us directly by phone, please write us an eMail. We call you back!


For questions about returns, you'll find all the answers here:

Information about returns and processing

We look forward to your e-mail or your call. :-) You are welcome to use our chat function via Intercom in the lower right corner of the window.

We love to back you up!

Your team at

Whitecaps Products